Welcome to OWASA

Updates on Water Event and Recovery

 

On April 13th, the OWASA Board of Directors approved a plan to improve safety and reliability of the fluoride feed system at the Jones Ferry Road Water Treatment Plant.

To read the  action plan, please click here.

On March 23rd, the Board of Directors approved staff's action plan to follow up on water line break at Foxcroft Drive on February 3rd which contributed to the water emergency in early February.

Please click here to read the plan.

Water Emergency Relief Fund

Many of those with financial challenges were negatively impacted during the water crisis of February 3-4, 2017. Some purchased water before the free distributions began and others were flooded out of their apartments when the water main broke. Until the investigations are completed, insurance will not pay for property damage. Once the investigations are completed, insurance will only pay if OWASA is determined to have been negligent. State law prevents OWASA from providing any financial assistance. Learn how you can help

Investigation Results

To sign up for automated notices by phone, text and/or e-mail, please click here. 

For more information about Orange County's OC Alerts system, please click here.

 

Background

In February 2017, a series of events led to a large-scale water emergency in our community, resulting in Do-Not-Use and Do-Not-Drink directives for the entire service area that remained in effect for over a day. These directives were required to protect public health and the water supply. We know that the community has and will have many questions in the days and weeks to come. We are committed to working with the community to answer those questions honestly and transparently. As the community and OWASA recovers, we will continue to provide updates to the community on the impact and investigation of the event. Updates will be made available on our website. 

Read more about the water event and our recovery efforts