Replacing water pipes on part of Hillsborough Street in Chapel Hill from Martin Luther King Jr. Boulevard to a point near North Street

July 10, 2017

Our contractor plans to begin work on Monday, July 17th, subject to weather and other conditions. We estimate that the work may be complete this winter.

On weekdays from 7 AM to 4 PM during the work, Hillsborough Street will be closed to through traffic from Martin Luther King Jr. Boulevard to North Street.

Drivers are encouraged to use alternate routes. 

The southbound lane will normally be open within the project area to maintain access for buses, service vehicles, emergency vehicles and residents in the vicinity. 

The purpose of the work is to maintain reliable water service including water for fire protection when needed.


Other Other ways in which our work will affect customers

OWASA will need to temporarily interrupt water service when we connect the new pipes to our meters and to existing water lines. We will notify customers 1 to 2 days before interrupting service.

If there are unplanned interruptions of utility services, we will work with the utilities involved to restore service as soon as possible. Access to driveways will be temporarily affected when a pipe is installed directly in front of a driveway. We will notify affected residents in advance.

There will be noise and mud, but our contractor will comply with the Town’s noise ordinance. The contractor’s work in the road will normally occur from 7 AM to 4 PM on weekdays.  The contractor will generally be done with work outside of the roadway by 5:30 PM.

Our drinking water may be discolored or have air bubbles (which make water look milky) during our work. If this happens, please run cold water in a bathtub, etc. for 5 to 10 minutes. If this does not clear up the water, please call us at 919-968-4421 (24 hour number).

What the work will involve: Digging trenches in the pavement, installing new pipes, refilling the trench after pipe is installed in a given area, connecting new pipes to water meters along the new pipes, connecting the new pipes to our existing system and, restoring the pavement, etc. in the work area. 

Meters serving residents and businesses along the new lines will be connected to the new pipes after they are tested and approved for use. Some customers will be served through temporary lines running above ground during construction.

Updates: After work begins, we will send updates and post them on this webpage about once a month, but we will e-mail notices about traffic changes, etc. to people in affected areas whenever needed.

E-mail addresses requested: To get information to you quickly, we request and strongly recommend that you share your e-mail address with us. Please go to to get on our distribution list.

If you have renters at your property/ies near our project, please ask them to contact us if they have questions or comments or wish to be on our distribution list for future updates. To get our e-mails please go to 

Comments or questions? Please feel free to contact Simon Lobdell, PE, Project Manager, at 919-537-4247 or whenever you have any questions or comments.

You may also contact our contractor and consulting engineer directly. 

Moffat Pipe: Jesse Duclau at ( or 919-235-5149

Hazen & Sawyer: Kim Hanson at ( or 727-741-2263

Notice distributed on May 23, 2017 

Notice distributed on July 10, 2017