Replacing water pipes on part of Hillsborough Street in Chapel Hill from Martin Luther King Jr. Boulevard to a point near North Street

September 19, 2017

Our contractor is ahead of schedule.

The majority of the pipe installation is complete from North Street to Bolinwood Drive but the contractor will still need to periodically close lanes throughout the construction area to connect existing meters to the new pipe in Hillsborough Road.

The red line in the map below indicates where we still need to install the main pipe. The green line is the part of the project where we are complete but need to test the line and tie in meters.

There will be at least two and as many as four separate teams with the contractor working in the area.

This work will continue to have significant impacts on travel on Hillsborough Street between 7 AM and 4 PM on Mondays through Fridays until the project is complete. One lane will normally be closed at our work area, and we will maintain access for bus traffic, service vehicles, emergency vehicles and residents. All traffic southbound will remain open and the northbound lane will be closed during these work hours.

We appreciate very much your patience and cooperation with our traffic control to help us complete the work safely and as soon as possible. In areas where we have installed pipe there will be a temporary asphalt patch once we complete the work. This asphalt patch will remain in place until the Town of Chapel Hill performs a major resurfacing of Hillsborough Street sometime next year.

We ask for your understanding and patience. This work is needed to maintain reliable water service including water for fire protection when needed. 


Other Other ways in which our work will affect customers

OWASA will need to temporarily interrupt water service when we connect the new pipes to our meters and to existing water lines. We will notify customers 1 to 2 days before interrupting service.

If there are unplanned interruptions of utility services, we will work with the utilities involved to restore service as soon as possible. Access to driveways will be temporarily affected when a pipe is installed directly in front of a driveway. We will notify affected residents in advance.

There will be noise and mud, but our contractor will comply with the Town’s noise ordinance. The contractor’s work in the road will normally occur from 7 AM to 4 PM on weekdays.  The contractor will generally be done with work outside of the roadway by 5:30 PM.

Our drinking water may be discolored or have air bubbles (which make water look milky) during our work. If this happens, please run cold water in a bathtub, etc. for 5 to 10 minutes. If this does not clear up the water, please call us at 919-968-4421 (24 hour number).

What the work will involve: Digging trenches in the pavement, installing new pipes, refilling the trench after pipe is installed in a given area, connecting new pipes to water meters along the new pipes, connecting the new pipes to our existing system and, restoring the pavement, etc. in the work area. 

Meters serving residents and businesses along the new lines will be connected to the new pipes after they are tested and approved for use. Some customers will be served through temporary lines running above ground during construction.

Updates: After work begins, we will send updates and post them on this webpage about once a month, but we will e-mail notices about traffic changes, etc. to people in affected areas whenever needed.

E-mail addresses requested: To get information to you quickly, we request and strongly recommend that you share your e-mail address with us. Please go to to get on our distribution list.

If you have renters at your property/ies near our project, please ask them to contact us if they have questions or comments or wish to be on our distribution list for future updates. To get our e-mails please go to 

Comments or questions? Please feel free to contact Simon Lobdell, PE, Project Manager, at 919-537-4247 or whenever you have any questions or comments.

You may also contact our contractor and consulting engineer directly. 

Moffat Pipe: Jesse Duclau at ( or 919-235-5149

Hazen & Sawyer: Kim Hanson at ( or 727-741-2263

Notice distributed on May 23, 2017 

Notice distributed on July 10, 2017