• Manage My Account
• Start or Stop Service
• Water Watch
• Taste of Hope

Performance & Financial Information

As a single-purpose governmental entity, OWASA's financial activities are reported as a sole enterprise fund. We operate on a fiscal year that begins on July 1 and ends on June 30. The documents below provide information about our service objectives, business model and performance.

Draft budget for Fiscal Year 2014, rates proposed to be effective in October 2013 and draft capital program

• Notice of public hearings on Thursday night, May 23rd including summary of draft budget and proposed rates
• Staff report for public hearings on May 23rd
• Draft budget for July 2013 through June 2014
• Draft detailed schedule of proposed rates and fees
• Draft Capital Budget for July 2013 through June 2014
• Draft 5-year Capital improvement Program (summary)

Rates effective in October 2012 and related items

• Summary of rates and fees effective in October, 2012. Monthly rates for water, sewer and reclaimed water service did not increase in October, 2012. Various other fees including those for connecting to the OWASA system increased based on updated costs.
• Details of rates and fees effective in October, 2012
• Comparison of water and sewer bills in the Triangle region as of January, 2012
• UNC Environmental Finance Center information on NC water and sewer rates 

Key Indicators and Performance Measurements 

• Key Performance Measurement Dashboard - a snapshot in graphic form of information we use to measure organizational performance. 

Strategic Plan and Financial Policy 

• Strategic Plan as adopted in March, 2010
• Strategic Plan Update in January, 2012 
• Financial Management Policy

Comprehensive Annual Financial Reports

• Fiscal Year Ended June 30, 2012
• Fiscal Year Ended June 30, 2011
• Fiscal Year Ended June 30, 2010
• Fiscal Year Ended June 30, 2009
• Fiscal Year Ended June 30, 2008
• Fiscal Year Ended June 30, 2007

 Annual Budgets

• Fiscal Year Ended June 30, 2013
• Fiscal Year Ended June 30, 2012
• Fiscal Year Ended June 30, 2011
• Fiscal Year Ended June 30, 2010
• Fiscal Year Ended June 30, 2009
• Fiscal Year Ended June 30, 2008

Capital Improvements Program 

• Fiscal Years 2013-2017 Capital Improvements Program

• Summary of Fiscal Years 2013-2017 Capital Improvements Program