2011

• October
  Our focus: water quality, reliability and sustainability 
  
• September
  Infrastructure investments maintain service quality and reliability  
  
• June
  OWASA becomes the ninth water utility in the U.S. to receive the "Excellence in Water Treatment" award from the Partnership for Safe Water  
• February
  A message to our customers about the Taste of Hope Customer Assistance Program 

2010

•  April
  How does OWASA use your dollars?
• July
  About our rate increase
• November
  OWASA offers paperless billing, on-line account access

2009

• January
  What is OWASA? Our Mission and Values
• July
  Why our rates are increasing
• October
  OWASA seeks feedback on draft water supply plan
• November
  Our commitments to excellent customer service; why we clear easements

2008

• August
  Year-round water use restrictions remain in effect; rates to rise in October; new customer service manager
• September
  Please help customers in need; Taste of Hope Customer Assistance Program
• October
  Important information about our rate increase

2007

• February
  OWASA invests in automated meter technology; new OWASA Board Members
• March
  Changes proposed in water loss adjustment policy
• July
  Water and sewer rate increases approved; new Board members; change in notice policy for past due bills; call 811 to have underground utility locations marked before you dig
• September
  OWASA declares water supply advisory; new Board Member

2006

• February
  For quality and value: OWASA tap water; water supply update; new OWASA Board Member
• March
  Community outreach meeting; wastewater filtration begins; water watch update
• May
  Water supply advisory declared; land/water conservation bonds supported
• July
  UNC and OWASA sign reclaimed water contract; an emergency shut-off valve saves water, time and money
• October
  OWASA continues to meet water quality standards; Taste of Hope Customer Assistance Program; water/sewer rate increase