Skip to Main Content
OWASA
Orange Water and Sewer Authority
A public, non-profit agency providing water, sewer & reclaimed water services to the Carrboro-Chapel Hill community.
Home
About OWASA
Board Of Directors
Board Of Directors' Meetings
Staff Information
Employment Opportunities
Performance & Financial Information
Customer Service
Billing & Payments
Rates, Fees & Charges
Service & Billing Policies
In Case of Emergency
Need Help Paying Your Bill?
For Property Managers
Call Before You Dig
What We Do
Drinking Water
Wastewater Management
Reclaimed Water
Recreation
Resource Management & Sustainability
Product & Service Bidders
Engineers & Contractors
Ongoing Construction Work
Conservation and Education
Water Conservation Requirements
Water Conservation Tips
Your Plumbing System
Protect Our Sewers
The Value of Water
Customer Newsletter Archive
News Releases
Request a Speaker/Tour
Administration
Connection Requests
Disconnection Requests
Direct Payment
Taste of Hope
Login
Español
Contact Us
Conservation and Education
Water Conservation Requirements
Water Conservation Tips
Your Plumbing System
Protect Our Sewers
The Value of Water
Customer Newsletter Archive
News Releases
Request a Speaker/Tour
Manage My Account
Start or Stop Service
Water Watch
Taste of Hope
Home
>
Conservation and Education
>
Blue Thumb Newsletter Archive
2012
February
Conservation: a top priority
2011
October
Our focus: water quality, reliability and sustainability
September
Infrastructure investments maintain service quality and reliability
June
OWASA becomes the ninth water utility in the U.S. to receive the "Excellence in Water Treatment" award from the Partnership for Safe Water
February
A message to our customers about the Taste of Hope Customer Assistance Program
2010
April
How does OWASA use your dollars?
July
About our rate increase
November
OWASA offers paperless billing, on-line account access
2009
January
What is OWASA? Our Mission and Values
July
Why our rates are increasing
October
OWASA seeks feedback on draft water supply plan
November
Our commitments to excellent customer service; why we clear easements
2008
August
Year-round water use restrictions remain in effect; rates to rise in October; new customer service manager
September
Please help customers in need; Taste of Hope Customer Assistance Program
October
Important information about our rate increase
2007
February
OWASA invests in automated meter technology; new OWASA Board Members
March
Changes proposed in water loss adjustment policy
July
Water and sewer rate increases approved; new Board members; change in notice policy for past due bills; call 811 to have underground utility locations marked before you dig
September
OWASA declares water supply advisory; new Board Member
2006
February
For quality and value: OWASA tap water; water supply update; new OWASA Board Member
March
Community outreach meeting; wastewater filtration begins; water watch update
May
Water supply advisory declared; land/water conservation bonds supported
July
UNC and OWASA sign reclaimed water contract; an emergency shut-off valve saves water, time and money
October
OWASA continues to meet water quality standards; Taste of Hope Customer Assistance Program; water/sewer rate increase