Billing & Payments
To access account information and pay your bill, log in at Manage My Account or call us at (919) 537-4343. Through Manage My Account , you can also send us a request to start or stop service and view an explanation of your bill.
- Pay On-line
Pay your bill on line by credit or debit card, or sign up for automatic monthly drafting of your bank account
- On-line Account Information
View your water use history, past and current bills, make payments, sign up to receive bill notices by email, request to have your meter re-read, and more
- Receive Bill Notices by Email
Sign up for paperless billing
- Sign up to Pay Your Bill by Automatic Bank Draft
Have your OWASA bill paid automatically each month
- Access Account Information and Pay Your Bill by Telephone
With your 14-digit OWASA account number, you can access account information 24 hours a day by calling (919) 537-4343. You can find your account number on your bill; it begins with the numbers 05, 06 or 07. During weekday office hours (8 AM to 5 PM), you can call 537-4343 to pay your bill by telephone with a Visa or MasterCard.
- Pay In Person
We accept cash, checks, debit cards, money orders, VISA, and MasterCard in our office at 400 Jones Ferry Road in Carrboro. When our office is closed, you can leave a payment in either the box to the right of our front doors, or the box on the access road to the front of our building. We collect payments from these boxes on weekday mornings other than holidays.
- Pay by Mail
Orange Water and Sewer Authority
PO Box 580391
Charlotte NC 28258-0391
- Start / Stop Service
Submit a request for service to be connected
Submit a request for service to be disconnected
- Understanding OWASA's Bills
View an explanation of OWASA's monthly bill for individually-metered residential customers
View an explanation of OWASA's monthly bill for businesses and other non-residential customers