What's New? University Lake and the Cane Creek Reservoir will be open for recreation on Labor Day (Monday, Sept. 6th). University Lake will also be open as usual Friday through Sunday from 6:30 AM to 6 PM and the Cane Creek Reservoir will be open on Saturday for the same hours. More details...   OWASA is testing some sewers with non-toxic smoke through Friday (Aug. 31-Sept. 3). The testing will indicate the location of leaks in OWASA sewers and private sewer service lines, where storm drains are connected (improperly) to OWASA’s sewer system, and unauthorized sewer connections. Residents may see smoke come out of plumbing system vent pipes that normally extend through the roof of a house or other building. This is expected and does not indicate a problem in the plumbing system. More details...   Capital Improvements Program for 2011-2025. Renewing, replacing and improving infrastructure such as water and sewer mains and treatment facilities is a high priority in providing sustainable, reliable and high quality water, sewer and reclaimed water services. More details...   Summary of year-round conservation standards which are now in effect for use of OWASA drinking water. More details...   About our rate increase: Information about the 9.25% increase in monthly water and sewer charges that will take effect in October, 2010 including the need for the increase and our actions to reduce costs. More details...     Annual report on the treatment and recycling of wastewater and biosolids (July, 2009 - June, 2010) Information on the performance of our Mason Farm Wastewater Tretament Plant; the treatment, quality and recycling of biosolids (solids separated from wastewater); proper disposal of medication; our need to clear easements to help prevent sewage overflows; proper disposal of fat, oil and grease; and odor control improvements at our Mason Farm Wastewater Treatment Plant.   For new customers: a summary of our services and policies; how to start service; etc.   Our commitments to excellence in customer service.   How does OWASA use your dollars? About 45% of our monthly bill is for the costs of renewing, replacing and improving our facilities or "infrastructure" to provide reliable, quality services.   Annual Water Quality Report Card: results from laboratory testing of our drinking water in the 2009 calendar year; information on our water sources, water treatment, etc.   [ News Release Archives ]