Our offices closed on Monday, January 9th due to road conditions

Due to icy road conditions, OWASA's administrative offices at 400 Jones Ferry Road will be closed Monday.
 
However, employees will be available to respond to emergencies. Customers are welcome to call OWASA at any time at 919-968-4421 to report a service interruption, leak in an OWASA water pipe or wastewater overflow.  
 
Access to account information, bill payment options
 
Customers with internet access may check account information, pay bills, etc. by going to the Manage My Account section of our website. Customers may also use the pay bills by text. For more information, please use this link http://tinyurl.com/jyaxokh. Registration is necessary to pay by text.
 
Customers may also check account information by phone by calling 919-537-4343. It is necessary to enter the customer's 14-digit account number to access account information by phone.
 
Protecting pipes in freezing weather
 
OWASA encourages customers to protect water pipes from freezing. For more information, please click here or go to www.owasa.org, and click on the news on pipe protection under Latest News. . 
 
For more information:
 
Greg Feller, Public Affairs
919-537-4267 or gfeller@owasa.org