Use OWASA's site map to quickly find your way around our website.
The underlined text indicate links, allowing you to jump to the page you want, or you may click here to return to OWASA's home page.

• About OWASA (Information about Orange Water and Sewer Authority)
  Mission Statement
  Directions to OWASA
  OWASA Calendar
  
  
• Water Watch (Lake levels, customer demand....)
  
  
• Water Reuse - Questions and Answers
  
  
• Taste of Hope Program (Customer Assistance Program)
  To learn more about the program, or to become a donor
  
  
• WATER SYSTEM
  
  Water Watch
  Status of Water Supply and Customer Demand
  
  Water Quality, Supply, Treatment and Distribution
  2004 Water Quality Report Card
  Boletín Informativo Acerca de la Calidad del Agua En 2004
  2004 Drinking Water Test Results
  2003 Water Quality Report Card
  2003 Drinking Water Test Results
  US Environmental Protection Agency's Webpage with questions and answers about drinking water
  Testing for lead in the OWASA system
  2002 Drinking Water Test Results
  Master Plan Capstone Report
  Disinfection of drinking water with (Chloramines) (PDF Format)
  OWASA changes its drinking water disinfection process in March
  Tradución de aviso para clientes de OWASA acerca de agua potable en marzo
  Backflow prevention/ cross-connection control ordinance
  Where does our water come from?
  University Lake
  Cane Creek
  Jones Ferry Road Water Treatment Plant
  
  Watershed Studies
  Agricultural Cost-Sharing program
  Recreation at our Lakes
  
  
  
• WATER CONSERVATION
  
  OWASA's Water Conservation Goal and Objectives
  
  What are the best ways to conserve water?
  Indoors
  Outdoors
  
  How much water do you use at home?
  A residential water use calculator
  
  Residential water conservation audit
  A do-it-yourself water conservation audit
  
  Year-round water conservation standards for OWASA customers
  Summary of the year-round conservation standards
  Why and how were the new conservation standards prepared?
  OWASA's overall approach to managing water resources
  Water conservation ordinance for OWASA customers (Full Text)
  Restrictions during droughts and other water supply emergencies
  Implementing the new water conservation ordinance
  Average residential water use
  
  Seasonal water conservation rates
  
  Websites for more information
  
  
  
• WASTEWATER SYSTEM
  
  Mason Farm Wastewater Treatment Plant
  To report odor from OWASA facilities
  (New) 2006 report to the Town of Chapel Hill regarding odor-related improvements at the Mason Farm Wastewater Treatment Plant
  Odor evaluation and monitoring plan (Oct. 13, 2005 Board meeting)
  Project Alternative Evaulation Report for the Meeting of the Waters Interceptor/Reclaimed Water Transmission Main
  Down the drain? Out with the trash?
  Biosolids for Farmland
  Master Plan Capstone Report
  What are easements and why does OWASA clear them?
  Please don't FOG up the sewers!
  2004-05 Wastewater System Report
  Grease and Oil Control
  Sewer Use Ordinance
  
  
• CUSTOMER SERVICE
  
  Taste of Hope Program (To help a family in need with their water bill)
  24-Hour Telephone Access to Account Information
  Sistema telefónico automatizado permite que los usuarios obtengan información sobre cuentas
  Customer Feedback
  Summary of rates effective on October 1, 2005
  Current Rates, Fees & Charges (Detailed Version)
  Comparison of typical water and sewer bills in the Triangle Region
  Seasonal water conservation rates - Q&A
  Service Policies
  Bill Adjustments for Loss of Metered Water
  Water Theft Policy
  Billing Information
  Unbilled Service Charges
  Meter Information
  Directions to OWASA
  Pay Your Bill On-line
  Sign up for Direct Payment option (On-line Form)
  Connect Service (On-line Form)
  Disconnect Service (On-line Form)
  Agreement for Property Owners and Managers regarding service to rental property
  Protect your plumbing pipes from freezing
  What to do if you suspect ice in your pipes
  
  

• BOARD AGENDA & SCHEDULE
  
  OWASA Board Agendas
  OWASA Board Calendars
  
  Members
  Randy Kabrick, Chair
  Gordon Merklein, Vice Chair
  Braxton Foushee, Secretary
  Fred Battle
  Mac Clarke
  Marge Anders Limbert
  Gene Pease
  Alan Rimer
  William Stott
  
  
• PLANS, BUDGET AND FINANCES

Summary of rates effective on October 1, 2005
Current Rates, Charges and Fees (Detailed Version)
Comparison of typical water and sewer bills in the Triangle Region
Seasonal water conservation rates - Q&A
Availability Fees Based on Finished Area of New Homes
October 2005 Update of Master Plan Findings
2001 Capstone Report
2001 Master Plan
Capital Improvement Program
2005 Annual Financial Report (PDF Format)
2005-2006 Annual Budget (PDF Format)
Standard Specifications & Details
Water Supply: A 50-Year Vision for the Community
On-line version of OWASA Water Supply Slides Presentation (HTML Format)
Download version of Water Supply Presentation (MS-Power Point)

• Status of Major Projects
  
  
• Purchasing
  
  
• News Releases
  
  
• Blue Thumb
  

• Links of Interest
  
  Town of Chapel Hill
  Town of Carrboro
  Orange County
  University of North Carolina
  Other links of interest
  
  
• For Kids (and parents and teachers)
  
  US Environmental Protection Agency Website about water
  

• Contact Us (Who and where to call should you need to contact OWASA)
  
  
• Job Opportunities (To view current job listings at OWASA)