OWASA bills and bill payment methods You have the choice of several ways to pay an OWASA bill: Automatic monthly drafting of your checking account Credit card, debit or check card at the OWASA offices, 400 Jones Ferry Road, Carrboro; or on-line through the OWASA Website (please click here to do so). There is no charge for making such payments Check, money order or cash.  by mail with check or money order in the self-addressed envelope enclosed with your bill. in person with cash, check or money order in the Customer Service Office (open Monday through Friday, 8   a.m. to 4:30 p.m.). at either of the two drop boxes outside our Administration Building, 400 Jones Ferry Road, Carrboro (always available); one is drive-up out front and the other is walk-up on the fronot of the .building Electronic funds transfer from your bank account (PLEASE SEE THE IMPORTANT ADDITIONAL INFORMATION BELOW) You can make payments by electronic funds transfer from your computer through the Internet if your bank offers this payment as a service. There is no fee charged by OWASA for electronic fund transfers. HOWEVER, PLEASE BE AWARE THAT ELECTRONIC FUND TRANSFERS FROM YOUR BANK TO OWASA MAY BE DELAYED AS MUCH AS 14 DAYS. PLEASE USE ANOTHER PAYMENT METHOD IF YOU NEED TO MAKE SURE THAT WE RECEIVE YOUR PAYMENT ON TIME. We encourage you to consider paying bills by automatic draft from your bank account. Then, your bill would automatically be charged to your bank account each month about 19 days after our bill is mailed.  You would still receive monthly bills indicating the amount to be charged to your account and the date when the automatic draft would occur. You can always suspend or end drafting at any time. If you are interested in automatic drafting of your bank account please click here to sign up on-line or contact OWASA Customer Service at 968-4421 (or by e-mail to webmaster@owasa.org). Your bill is due at the time you receive it and current charges become past due 21 days after the bill date. Returned Check/Draft Policy: If your check or automatic bank draft is returned due to insufficient funds, OWASA will notify you by mail immediately, but an $18 returned check fee or an $18 dishonored draft fee will be added to your account. Please remember to give us sufficient notice when you plan to close your bank account, so we can stop your automatic bank drafting; otherwise, the dishonored draft fee will be added to your OWASA account when we attempt to draw on your closed account. Email questions to our Customer Service Department.