General
Information:
Your water meter,
owned and maintained by OWASA, is a highly accurate and dependable water
measuring device. It registers all the water used in your home or building.
It is located in a small box in the ground near the street or the edge
of the property . The meter is read each month by an OWASA meter reader.
To assist the reader, please keep the meter box free of garbage cans,
boxes, piles of yard waste, or parked vehicles. Please do not install
fences or plant trees or shrubs which restrict access t o your meter.
Our field personnel appreciate your cooperation!
"Creeping"
meter:
If a meter reader or maintenance person observes that your meter is
"creeping"--a small dial on your water meter moving very slowly--you
may be notified. A "creeping" meter may indicate a leak or
drip somewhere in your system. If the leak seems serious, you may wish
to turn off your master valve (see blue card at left) until the problem
is located and repaired. It is to your advantage to repair all leaks
and drips as soon as detected.
Meter Maintenance:
OWASA has a schedule to check your meter periodically to be sure it
is working correctly and to repair it if necessary. The meter won't
cheat you--meters in need of repair will under-register, rather than
over-register, your water usage. However, if you feel strongly that
your meter is not working properly, you may request that your meter
be tested. If the meter has not been tested in the past five years and
test results show that the meter is over-registering water usage, you
will not be charged for the test.
Meter Change-Out
Program:
OWASA regularly replaces meters which are ten or more years old. The
schedule for meter change-out areas is published in each customer newsletter
The Blue Thumb. When your meter is changed, meter shop crew will
knock on the door and hang a tag notifying you that your water will
be turned off briefly while your meter is changed. There is no direct
charge for a new meter.
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