Water pipe installation on Hilltop Street

In the week of March 6th, an OWASA crew will begin work to install a new water line from the Hilltop water tank to the pipe along Hilltop Street and McCauley Street.

The purpose of this work is to improve water pressure and flow for fire protection.

We estimate the project will be complete by the end of March 2017. However, weather and other factors may affect our progress.

Vehicle access will be maintained throughout the project.


How the work may affect customers in the area

  1. We will need to temporarily interrupt our service when we connect the new pipe to our meters and to existing water lines. We will notify customers 1 to 2 days before interrupting service.
  2. If there are unplanned interruptions of utility services, we will work with the utilities involved to restore service as soon as possible.
  3. There will be noise and mud, but we will comply with the Town’s noise ordinance. Lane closure hours will normally be 9 AM to 4 PM, Monday-Friday. Work hours will be from 7:30 AM to 4:00 PM.
  4. Our drinking water may be discolored or have air bubbles (which make water look milky) during our work. If this happens, please run cold water in a bathtub, etc. for 5 to 10 minutes. If this does not clear up the water, please call us at 919-968-4421 (24 hour number).

How to handle the normal expansion or increased pressure of water when it is heated in a plumbing system

In our water line replacement, we will add devices to prevent water from flowing backward from private plumbing through our meter and into our public water system. These devices are needed to help protect the public water supply from potential contamination.

When water cannot flow back through our meter, pressure in your water pipes may increase due to the normal operation of a water heater. When heated, water will expand or its pressure will increase if the water has no room to expand.

For more details and information about devices to handle the expansion of water when heated, please click here.

Please be aware that OWASA does not require installation of devices to handle the expansion of water, and we suggest contacting a plumber for advice on whether a device is needed or required under the plumbing code.

Comments or questions? For future updates

Please feel free to contact Simon Lobdell, PE, Project Manager, at 919-537-4247 or smlobdell@owasa.org whenever you have any questions or comments.

We strongly prefer e-mail because it saves postage, paper and time and it enables us to reach you quickly if necessary.

If you have renters at your property/ies near our project, please ask them to contact us if they have questions or comments or wish to be on our distribution list for future updates.