The map below shows the locations where our contractor (Moffat Pipe. Inc.) is replacing water lies.  We need to replace the existing pipes because of their condition and age. The new water lines will provide more reliable water service including fire protection.

What the work will involve:

• Our contractor will dig trenches in the roadway, install new pipes, refill the trench and compact the soil in the trench.
• Before we put new pipes into use, we will test them for holding pressure and for water quality.
• Meters along the new pipes will be connected to the new line.

How the work may affect you:

• Where pipe installation work is underway at a given location, traffic will be typically limited to one lane.
• Vehicle access to a residence will be temporarily limited when a pipe is installed in front of a driveway. We will provide advance notice to residents who will be affected.
• The project will involve noise, dust and mud. However, we will require our contractor to comply with the Town’s Noise Ordinance.
• The normal work hours and days will be 8 a.m. to 5 p.m., Monday through Friday.
• There will be temporary interruptions of OWASA service during our project when we connect new water pipes to our existing pipes and when we connect new pipes to the meters serving residences along the new water line.
• We will give advance notice of planned service interruptions to customers who will be affected.
• When there are unplanned interruptions of service, we will work with the affected utilities to restore service as soon as possible. (We encourage you to share your e-mail address with us so that we can give you notices electronically for speed and to avoid the costs of paper mailings—please see additional information below.)
• The paved areas where we install new pipes will initially have a coarse layer of asphalt and may have bumps until we install the final, surface layer of asphalt. Please be aware that in order to limit costs, we do not resurface the full width of the streets where we install new lines.

Updated Timetable (April 10):  Overall, the project is progressing well and is expected to be complete this coming summer.  Our contractor currently expects to work in specific streets (shown in blue in the map) according to the general timeline below.  Exact dates of work are subject to change, and we will keep you informed of any significant changes to this timeline.

• Booker Creek Road:                                     Ongoing through early April. 
• Foxwood Drive:                                              Early April through May
• Springview Trail:                                             May
• Lakeshore Lane:                                             Late May through June
• Paving and other general restoration work:   June

We welcome your questions and comments. Please feel free to contact Mr. Vishnu Gangadharan, P.E., Project Manager, at 537-4248 or vgangadharan@owasa.org whenever you have questions, concerns, or comments. We will also send you periodic updates on our project by paper mail or e-mail upon request.

Updates: We will send you periodic updates on our project by e-mail upon request. E-mail is the fastest, most efficient way to get information to you, especially if we have unexpected conditions such as an unplanned interruption of utility services.

If you have tenants in our project area: Please ask them to contact us, or send us their names and addresses (e-mail addresses, if you have permission to share them) and we will be glad to send them updates on our work.