Welcome to OWASA

2018: record setting year for rainfall!

OWASA has 128 years of rainfall data for the local area. In 2018, we recorded our highest year of rainfall on record in Carrboro at 74.7 inches. That's about 27 inches above the 128-year average of 47 inches per year! Curious about how much water is available and how much the community uses? Learn more here!


Independent review of Jones Ferry Road water main break: manufacturing defect in pipe is root cause

On November 5, 2018, a water main break occurred on a major pipe leaving the Jones Ferry Road Water Treatment Plant in Carrboro. OWASA commissioned engineering firm Hazen and Sawyer to conduct an independent review of what caused the break and why it took 7.5 hours to stop the leak. According to Hazen and Sawyer, the root cause of the break was a manufacturing defect in the pipe, combined with its age and original installation 70+ years ago. Review the Hazen and Sawyer report and actions OWASA is taking to increase system resiliency.



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.