Welcome to OWASA


Annual Water Quality Report Card

We are pleased to launch our Water Quality Report Card for 2018 and share that OWASA met or surpassed all Federal and State standards for drinking water quality. Water is vital for everything: wellness, business, community services and more. This Report Card is a snapshot of OWASA’s water quality in 2018 and provides information about local water sources, what OWASA’s water contains, and how it compares to regulatory standards. Thirsty for more water knowledge? View the news release for more!


Orange County Board of Health survey

Orange County Board of Health invites members of the public to respond to a survey to understand public views and questions about the fluoridation of OWASA’s drinking water. The survey is open July 18 to 31. Hard copies of the survey are also available through these dates at Orange County Health Departments’ two health clinics and its dental clinic.


Wastewater pipe repair: Highway 54 & Raleigh Road

The wastewater pipe under Highway 54 and along Raleigh Road delivers half of the community's wastewater flow to the Wastewater Treatment Plant. About 700 feet of this pipe is corroded so we've developed a plan to replace it, starting with the installation of a bypass pipe at Oakwood Drive (so we can re-route the wastewater to access the corroded pipe). We anticipate the project will be complete in September. We apologize for any inconvenience throughout the project and will minimize disruptions as much as possible. View the updates page for project information and upcoming Community Construction Briefings.


Save water and save money - with Agua Vista

Track your water use with Agua Vista, the dedicated portal where you can view your daily water use and set leak alerts – savings for the planet and your pocketbook! Agua Vista offers the convenience of managing your water needs all in one place: track your use by the hour, day, week, or month; get customized tips on how to conserve; pay your bill plus view your billing history; and more. View more benefits and how to register now!



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.