Welcome to OWASA



OWASA will be back to normal operations starting Tuesday morning, with our administrative office on Jones Ferry Road open 8:00 am to 5:00 pm for the rest of the business week. Our thoughts are with communities affected by the storm, here in town and across the Carolinas. We stand ready to provide support as needed. Our hurricane information page remains available with tips on water and wastewater preparedness during emergencies. In case of any power outages, remember that tap water remains safe to drink if power is out. Stay safe.



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.