Welcome to OWASA


OWASA’s annual Water Quality Report Card is now available!

OWASA is committed to supplying excellent water for our community’s quality of life, health, safety, and economic vitality. We’re pleased to report that our drinking water quality continued to meet or surpass all Federal and State standards in 2017. View the report card to learn about OWASA’s water sources, watershed protection, results from testing our water, and much more.


We are a community-owned agency that provides water, sewer (wastewater) and reclaimed water services to the Carrboro-Chapel Hill community in southern Orange County, North Carolina. We provide high quality drinking water and wastewater services through responsible, sustainable and creative stewardship of the resources and assets we manage.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.