Welcome to OWASA


Water Quality Report Card launched for Drinking Water Week!

We are pleased to launch our Water Quality Report Card for 2018 and share that OWASA met or surpassed all Federal and State standards for drinking water quality. Water is vital for everything: wellness, business, community services and more. This Report Card is a snapshot of OWASA’s water quality in 2018 and provides information about local water sources, what OWASA’s water contains, and how it compares to regulatory standards. Thirsty for more water knowledge? View the news release for more!


OWASA responds to wastewater overflow, pipe repair

Last month, OWASA responded to a wastewater overflow at a pipe break on Rogerson Drive in Chapel Hill. When we repaired the break, we discovered part of the pipe under Highway 54 and Raleigh Road is corroding (and a small leak remains which we've contained and are pumping back into the wastewater system). We're developing a plan to replace this part of the pipe - about 700 feet - as it is critical to the sewer collection system: it delivers half of the community's wastewater flow to the Wastewater Treatment Plant. We will need to install a bypass pipe at Oakwood Drive (so we can re-route the wastewater to access the corroded pipe) and then start to replace the pipe under Hwy 54. We anticipate the project will be complete by late summer. We apologize for the inconvenience throughout the project and will minimize disruptions as much as possible. View the updates page for project information and upcoming Community Construction Briefings.


Save water and save money - with Agua Vista

Track your water use with Agua Vista, the dedicated portal where you can view your daily water use and set leak alerts – savings for the planet and your pocketbook! Agua Vista offers the convenience of managing your water needs all in one place: track your use by the hour, day, week, or month; get customized tips on how to conserve; pay your bill plus view your billing history; and more. View more benefits and how to register now!



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.