Welcome to OWASA

Following Hurricane Florence, OWASA is back to normal operations, but other communities remain in recovery. Last week, we received an alert that a neighboring town might need assistance. Some of their wastewater pump stations were at risk of over flowing: Did anyone have a Vac-Truck and a few good people they could send to help? Christian Arvizu-Garcia and Harrison Ray were the first among many OWASA employees to volunteer to provide support. They got OWASA’s Vac-Truck ready and remained on standby. What happened next? Read more here.



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.