OWASA’s Board of Directors met virtually on Thursday, September 10, 2020, and considered an agenda that included adding Juneteenth as a Paid holiday for employees, reviewing HR Policy guidelines regarding the Referral Fee Program, and receiving an update on OWASA's Diversity and Inclusion Program....
OWASA has been awarded the 15-year Director’s Award by the Partnership for Safe Water for OWASA’s Jones Ferry Road Water Treatment Plant....
Orange Water and Sewer Authority will use Orange County's declared State of Emergency as guidance for resuming standard collection practices. Under standard procedures, if a customer does not pay two consecutive bills, their service is disconnected....
To make sure any stale and potentially unhealthy water in your building’s system is removed, we are asking you to follow these steps as you prepare to reopen your property to employees and customers....
OWASA is working to maintain its level of service across Carrboro and Chapel Hill while maintaining practices that prioritize the health and safety of the public and OWASA employees during the COVID-19 pandemic....
OWASA's Board of Directors met virtually on Thursday, April 9, to consider an agenda that included updates on the response to the COVID-19 pandemic and the ongoing budgeting process....
OWASA will complete its annual switch to using chlorine to disinfect drinking water on March 31 and return to using chloramines at midnight on April 1. However, customers may notice continued chlorine taste and odor in early to mid-April because some water treated with chlorine...
The Orange County Health Department Board of Health on March 26, 2020, unanimously approved a recommendation that Orange Water and Sewer Authority continue fluoridating the drinking water across the service area (generally the Carrboro and Chapel Hill communities) at current levels. The recommendation came after...
OWASA is suspending its practice of mailing and handing out paper notices to customers in an effort to help mitigate the spread of COVID-19 by limiting human-to-human interaction....
Based on the current evidence from the WHO, CDC, and EPA, the risk to drinking water supplies becoming contaminated by the virus remains low....