04 Mar OWASA Affordability Program Connects Neighbors in Need with Resources to Help Pay Their Water Bills
OWASA’s Affordability Program will focus on the lingering effects of the COVID-19 pandemic on customers in 2021....
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23 Feb OWASA Temporarily Changing Water Disinfection Process in March 2021
OWASA drinking water will remain safe to drink, but customers in Carrboro and Chapel Hill might notice a change in taste or odor of drinking water....
09 Feb Preparing Your Building for Reopening
To make sure any stale and potentially unhealthy water in your building’s system is removed, we are asking you to follow these steps as you prepare to reopen your property to employees and customers....
17 Dec OWASA Guidance on Resuming Standard Collection Practices
Orange Water and Sewer Authority will use Orange County's declared State of Emergency as guidance for resuming standard collection practices. Under standard procedures, if a customer does not pay two consecutive bills, their service is disconnected....
08 Dec OWASA’s Energy Management Plan Reduces Environmental Impact and Saves Money
OWASA is continuing to build on a decade’s worth of energy management work that resulted in avoiding over $565,000 in electricity and natural gas costs just in the last fiscal year....
28 Apr Keeping the Water Running During COVID-19
OWASA is working to maintain its level of service across Carrboro and Chapel Hill while maintaining practices that prioritize the health and safety of the public and OWASA employees during the COVID-19 pandemic....
14 Apr OWASA Board of Directors Meeting Summary for April 9
OWASA's Board of Directors met virtually on Thursday, April 9, to consider an agenda that included updates on the response to the COVID-19 pandemic and the ongoing budgeting process....
31 Mar OWASA Completing Temporary Change in Water Treatment
OWASA will complete its annual switch to using chlorine to disinfect drinking water on March 31 and return to using chloramines at midnight on April 1. However, customers may notice continued chlorine taste and odor in early to mid-April because some water treated with chlorine...
31 Mar OWASA Receives Board of Health Recommendation Supporting Fluoridating Drinking Water
The Orange County Health Department Board of Health on March 26, 2020, unanimously approved a recommendation that Orange Water and Sewer Authority continue fluoridating the drinking water across the service area (generally the Carrboro and Chapel Hill communities) at current levels. The recommendation came after...
26 Mar OWASA Suspending Paper Notices to Help Mitigate COVID-19 Spread
OWASA is suspending its practice of mailing and handing out paper notices to customers in an effort to help mitigate the spread of COVID-19 by limiting human-to-human interaction....
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