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You may find a quick answer to some common questions below.
There are many ways to conserve water, which also helps lower your bill – savings for the planet and your pocketbook. Learn how to save water and save money.
In case of a water emergency, such as unexpected loss of service, a leak in an OWASA pipe, shut-off service during plumbing repair, sewage overflow or a backup, please call us at 919-968-4421 at any time of day.
Please dial 811 before you dig in a street right-of-way, public space or utility easement, so that local utilities can first mark the location of underground utilities. Learn more about regulations associated with digging.
In case of a water or wastewater emergency, such as unexpected loss of service, a leak in an OWASA pipe, shut-off service during plumbing repair, sewage overflow or a backup:
During Normal Business Hours
Monday – Friday 8 a.m. – 5 p.m.
Call (919) 968-4421 and follow the directions in our recorded message.
For emergencies sucsh as a crime or fire, or to request an ambulance, dial 911.