Customer Service

Contact Customer Service

400 Jones Ferry Road
Carrboro, NC 27510

Hours:
Monday – Friday
8 AM to 5 PM

(919) 537-4343 or 
CustomerService

Emergencies
(919) 968-4421

Our Commitments to You

Please Tell Us How We Are Doing!

We are committed to providing excellent customer service. Please contact our Customer Service staff whenever you have a question, request or comment.

OWASA aims to help people conduct business with dignity. Our customer service team has had awareness training from Dementia Friendly Orange County, to understand how to recognize and help people with dementia. As part of this training, OWASA has been deemed a Dementia Friendly organization.