Welcome to OWASA

Recreational boating including kayaking and fishing will close at Cane Creek Reservoir and University Lake on November 10 and 11 respectively. On November 14, bird watching season begins again at Cane Creek! Learn more about recreation at these sites from Johnny Riley, OWASA’s Lake Warden, in his interview on radio station WCHL 97.9 The Hill.


On October 1st, OWASA’s rates increased 2%. Payments from customers are invested in the community’s water and wastewater infrastructure – for upgrades to critical pipes, pumps, equipment, and more – to enable reliable delivery of high quality water and wastewater services. Your bill will be prorated and the additional details may cause a multi-page bill this month. 



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.