Welcome to OWASA

OWASA responds to wastewater overflow on Rogerson Drive

On the evening of Friday, April 12, OWASA responded to a wastewater overflow due to a pipe break at Rogerson Drive (near Raleigh Road) in Chapel Hill. Heavy rains increased the water that entered the system contributing to 2 additional overflows at the site. All overflows are stopped. We are in the process of repairing the wastewater pipe and have successfully set up a temporary system to bypass the flow of wastewater around the damaged area of the pipe. This facilitates safe and reliable transit of wastewater through the system while we work on the permanent repair. The far-right lane of westbound Raleigh Rd is closed, as is the adjoining sidewalk. Nearby Rogerson Dr will remain closed to through traffic and pedestrian traffic until after the line is repaired. We apologize for any inconvenience. View the news release and updates page for more information.

Mayors save water challenge!

On World Water Day, Chapel Hill Mayor Pam Hemminger challenged Carrboro Mayor Lydia Lavelle to see which community can save the most water throughout April.    Help crown your town the Water Winner in 3 easy steps! 1) Take the save water pledge, 2) Conserve, and 3) Track your water use with Agua Vista. The winning community – Chapel Hill or Carrboro – will be announced at the end of the campaign. Be a water warrior and learn more!


Save water and save money - with Agua Vista

Track your water use with Agua Vista, the dedicated portal where you can view your daily water use and set leak alerts – savings for the planet and your pocketbook! Agua Vista offers the convenience of managing your water needs all in one place: track your use by the hour, day, week, or month; get customized tips on how to conserve; pay your bill plus view your billing history; and more. View more benefits and how to register now!


Capital improvement project at University Lake

University Lake was formed in 1932. The construction of the dam at the lake included flashboards to enable water storage and OWASA has begun replacing them. Throughout the project, community members may see the lake level decrease. Combined with our water storage at Cane Creek Reservoir, water supply remains high at more than 90%. The project is scheduled to be complete in April. Learn more about it and the community's water system here.



OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.