Hurricane Florence 2018

Strong winds and heavy rain are anticipated in Carrboro and Chapel Hill. Depending on the severity of the hurricane, it is possible that water and wastewater services may be disrupted. OWASA will update this page regularly to ensure community members have the latest information about water and wastewater emergency preparedness, service disruptions if any, and steps to support recovery after the hurricane.

September 19, 2018 -- Ready to help neighbors following Hurricane Florence. This week, we received an alert that a neighboring town might need assistance. Some of their wastewater pump stations were at risk of over flowing: Did anyone have a Vac-Truck and a few good people they could send to help? Christian Arvizu-Garcia and Harrison Ray were the first among many OWASA employees to volunteer to provide support. They got OWASA’s Vac-Truck ready and remained on standby. What happened next? Read more here.

September 13, 2018 -- OWASA's administrative office will be closed tomorrow. Tropical force winds are anticipated to begin this evening. Heavy rain and flooding is expected over the weekend. Stay indoors and be safe. OWASA’s administrative office at 400 Jones Ferry Road in Carrboro will be closed September 14. Regular customer services such as bill payments will be suspended until we return to normal operations. During this emergency period, no customers will have their water service turned off due to non-payment of an outstanding bill. Essential OWASA staff remain on-duty 24/7 to maintain water and wastewater treatment plants. Learn more on how OWASA has been preparing for Hurricane Florence.

September 11, 2018 -- Don't be without water. OWASA urges community members to have an emergency preparedness plan in place. This includes storing 1 gallon of water per person per day, for 3 to 7 days. Consider storing more water for children, nursing mothers, sick people, and pets. Purchase bottled water or prepare your own containers of water at home. If the latter, thoroughly clean the containers – water that is not commercially bottled should be replaced every six months. View today's press release to learn more about water and wastewater preparedness.

September 11, 2018 -- Frequently Asked Questions. How can I prepare? Is it safe to drink tap water if the power is out? If the water is not working, can I flush my toilet? View answers to your frequently asked questions (FAQ). The FAQ will be updated regularly.