A limited number of OWASA customers on the east side of Chapel Hill may notice temporary water discoloration and changes in water pressure on Tuesday, December 11th and Wednesday the 12th due to testing of interconnections between the City of Durham and OWASA drinking water systems.

This testing was initially planned for December 4th and 5th, but it became necessary to change the schedule.

OWASA asks customers to be aware of the following:

  • OWASA’s water will continue to be safe, but discolored water should not be used for laundry, cooking, etc.
  • Customers who notice discoloration or air bubbles in water are asked to run cold water through a bathtub faucet, etc. for 5 to 10 minutes to clear up the water. If the water does not clear up, customers are asked to contact OWASA at 919-968-4421.
  • Water pressure may drop temporarily on the east side of Chapel Hill near NC 54 and the Friday Center, but pressure may increase near Old Durham Road west of I-40.

The testing is a coordinated project to confirm that connections among the City of Durham, Town of Cary and OWASA drinking water systems will work properly and to check their capacity to transfer water when necessary due to severe droughts or operational emergencies.

The water system interconnections are normally closed. They are essential for sustaining water service to a community if there is a severe drought, if maintenance or repairs affect the normal operation of a treatment plant, etc.

Customers are invited to contact OWASA at 919-968-4421 or with any questions or comments.

For more information: