Our offices at 400 Jones Ferry Road, Carrboro, will close for the holiday on Monday, September 5th but our lakes will be open for recreation including boating and fishing.

Lake recreation schedule for the Labor Day weekend 

  • University Lake will be open from 6:30 AM to 6:00 PM for fishing, boating and other recreation from Friday, September 2nd through Monday, September 5th
  • The Cane Creek Reservoir will be open as usual on Saturday from 6:30 AM to 6:00 PM and for the same hours on the holiday Monday.

University Lake is on the west side of Carrboro and can be reached via Jones Ferry Road, Old Fayetteville Road and University Lake Road. The Cane Creek Reservoir is about eight miles west of Carrboro with an entrance to the recreation area on the north side of NC 54 just west of Stanford Road. 

University Lake and the Cane Creek Reservoir are alcohol-free facilities. Small private boats (without gasoline engines) may be used in the lakes if brought in or on a vehicle and after being checked by a lake warden. Private boats should be cleaned before they are brought to either lake. Fees apply to lake use, boat and electric trolling motor rentals, private boat use, etc.

Contacting OWASA for assistance when offices are closed 

OWASA’s offices will be closed for the holiday, but personnel will be on call to respond to service interruptions, leaks in OWASA water pipes, wastewater overflows, etc.  

Customers are welcome to call OWASA at 968-4421 at any time. OWASA personnel at the Jones Ferry Road Water Treatment Plant are on duty at all times and they receive calls to OWASA after normal business hours. 

Account information and payment options

Customers may get account information or make on-line bill payments at any time through the Manage My Account link on the OWASA website homepage, VISA and MasterCard are accepted.  

Customers may also get information about account balances, payment due dates, etc. by calling OWASA’s 24-hour Customer Service line, 537-4343. It is necessary for a customer to use the 14-digit account number from her or his OWASA bill to use this line.

Customers may leave bill payments in the box at the driveway in front of the OWASA Administration Building or in the box next to the front doors. The Administration Building at 400 Jones Ferry Road, Carrboro is on the west side of the Jones Ferry Road Water Treatment Plant. Customers are asked to include their account numbers on checks. 

For more information: