Our  offices at 400 Jones Ferry Road, Carrboro, will close on Monday, January 17th, for the Martin Luther King Jr. holiday.

However, OWASA personnel will be on call to respond to service interruptions, leaks in OWASA water pipes, etc. at any time. To contact OWASA staff after normal business hours, customers are welcome to call 968-4421. Our treatment plant staff receive after-hours calls because they are on duty at all times.

Customers may make on-line bill payments at any time through the Manage My Account link on the OWASA website homepage,, with a MasterCard or VISA card.

Customers may leave bill payments in the box at the driveway in front of the OWASA Administration Building or in the box next to the front doors of the building. The Administration Building is at 400 Jones Ferry Road, Carrboro (next to our Jones Ferry Road Water Treatment Plant). Customers are asked to include their account numbers on checks.

For more information:

Ms. Heidi Lamay, Finance and Customer Service Manager, 537-4293