Our offices at 400 Jones Ferry Road, Carrboro, will close on Monday, January 16th, in observance of the Martin Luther King Jr. holiday.

However, OWASA personnel will be on call to respond to service interruptions, leaks in OWASA water pipes, etc. at any time. To contact OWASA staff after normal business hours, customers are welcome to call 968-4421. Staff is on duty at all times at our Jones Ferry Road Water Treatment Plant in Carrboro, and they receive after-hours calls. 

 Customers may make on-line bill payments at any time through the Manage My Account link on the OWASA website homepage,, with a MasterCard or VISA credit card.

Customers may leave bill payments in the box at the driveway in front of the OWASA Administration Building or in the box next to the front doors of the building. The Administration Building is at 400 Jones Ferry Road, Carrboro (next to our Jones Ferry Road Water Treatment Plant). Customers are asked to include their account numbers on checks.

We wish everyone a safe and pleasant holiday!

For more information:

OWASA Customer Service, 537-4343, or