Pitcher of Water

OWASA will complete its annual switch to using chlorine to disinfect drinking water on March 31 and return to using chloramines at midnight on April 1. However, customers may notice continued chlorine taste and odor in early to mid-April because some water treated with chlorine…

Jones Ferry Road Water Treatment Plant

The Orange County Health Department Board of Health on March 26, 2020, unanimously approved a recommendation that Orange Water and Sewer Authority continue fluoridating the drinking water across the service area (generally the Carrboro and Chapel Hill communities) at current levels. The recommendation came after…

OWASA is suspending its practice of mailing and handing out paper notices to customers in an effort to help mitigate the spread of COVID-19 by limiting human-to-human interaction.

Clarification at Water Treatment Plant

Based on the current evidence from the WHO, CDC, and EPA, the risk to drinking water supplies becoming contaminated by the virus remains low.

OWASA will put additional measures in place beginning Monday, March 16, to help mitigate the spread of COVID-19 and protect drinking water quality in our service area.