Offices close on Monday January 16th for the Martin Luther King Jr. holiday

OWASA’s administrative offices at 400 Jones Ferry Road, Carrboro, will close on Monday, January 16th for the Dr. Martin Luther King Jr. holiday.

When OWASA’s offices are closed, personnel are on call to respond to service interruptions, leaks in OWASA pipes, wastewater overflows, etc.

Customers are welcome to call OWASA at 919-968-4421 at any time. OWASA personnel at the Jones Ferry Road Water Treatment Plant are on duty at all times and they receive calls to OWASA after normal business hours.

Customers may get account information or make on-line bill payments at any time through Manage My Account on the OWASA website, VISA®, MasterCard® and Discover® are accepted. Customers may also use the new pay by text option for bill payments. To register, please go to Manage My Account.

Information about account balances, payment due dates, etc. is available by calling OWASA’s 24-hour Customer Service line, 919-537-4343. To get information through this line, please use the 14-digit account number on the OWASA bill.

Customers may leave bill payments in the box at the driveway in front of the OWASA Administration Building at 400 Jones Ferry Road, Carrboro. Customers are asked to include their account numbers on checks.

For more information: