Our offices opened at 11 AM on January 10th


Due to road conditions, OWASA’s administrative offices at 400 Jones Ferry Road will open at 11 AM Tuesday.

Before the offices open at 11 AM, employees will be available to respond to emergencies such as service interruptions, breaks in water pipes, etc. Customers are welcome to call OWASA at any time at 919-968-4421 (24 hour number) to report a water/sewer emergency.

Access to account information, bill payment options

Customers with internet access may check account information, pay bills, etc. by going to the Manage My Account section of our website. Customers may also use the pay bills by text. For more information, please use this link:  http://tinyurl.com/jyaxokh. Registration is necessary to pay by text.

Customers may also check account information by phone by calling 919-537-4343. It is necessary to enter the customer's 14-digit account number to access account information by phone.

Protecting pipes in freezing weather

OWASA encourages customers to protect water pipes from freezing. For more information, please click here

 For more information:

Greg Feller, Public Affairs

919-537-4267 or gfeller@owasa.org