Customers may get account information or make on-line bill payments at any time through the Manage My Account link on the OWASA website, www.owasa.org. We accept VISA, MasterCard and Discover.
Customers may also get information about account balances, payment due dates, etc. by calling OWASA’s 24-hour Customer Service line, 919-537-4343. It is necessary to use the 14-digit account number from the customer’s OWASA bill to get account information through this line.
Customers may leave bill payments in the box at the driveway in front of the OWASA Administration Building or in the box next to the front doors. The Administration Building at 400 Jones Ferry Road, Carrboro is near Barnes Street and just west of the Jones Ferry Road Water Treatment Plant. Customers are asked to include their account numbers on checks.