Stay indoors and be safe: OWASA’s administrative office will be closed Friday, September 14

Thursday, September 13, 2018 5:53:00 PM

Tropical force winds are anticipated to begin this evening. Heavy rain and flooding is expected throughout the weekend. The safety of our staff and community is our top priority. As such, OWASA’s administrative office at 400 Jones Ferry Road in Carrboro will be closed Friday, September 14. 

Regular customer services such as bill payments and system hook-ups will be suspended until we return to normal operations. During this emergency operations period, no customers will have their water service turned off due to non-payment of an outstanding bill. Recreation at University Lake and Cane Creek Reservoir will be closed over the weekend. Please stay indoors and be safe.

Throughout the week, OWASA has been preparing for Hurricane Florence. We’ve stored extra fuel for generators in case of a power outage, topped up supplies at our water and wastewater treatment plants, and cleared paths to critical pumps and manholes in case we need immediate access to these sites. Essential OWASA staff will remain on-duty 24/7 to maintain water and wastewater operations.

Remember: tap water is safe to drink even if the power goes out. Depending on the severity of the hurricane, it’s possible that water service may be interrupted, for example, if an uprooted tree hits a water pipe. OWASA recommends storing one gallon of water per person per day, for 3 to 7 days. If bottled water is in short supply, consider preparing your own containers of water at home. And clean the containers thoroughly – water that is not commercially bottled should be replaced every six months. 

Learn more about water and wastewater emergency preparedness on our dedicated Hurricane Florence webage. Stay safe.

For more information:

Linda Low, Communications & Community Relations, 919-537-4267,