OWASA’s administrative offices will close on Monday, May 28th for Memorial Day; University Lake and Cane Creek Reservoir will be open

Employees will be on call for water and sewer emergencies

OWASA’s administrative offices at 400 Jones Ferry Road, Carrboro, will close on Monday, May 28th, for the Memorial Day holiday.

OWASA’s lakes will be open for recreation on Monday from 6:30 AM to 6 PM. Over the weekend, the lakes will also be open under their normal schedule:

>University Lake: 6:30 AM to 6 PM, Friday through Sunday

>Cane Creek Reservoir: 6:30 AM to 6 PM, Friday and Saturday

For help from OWASA when offices are closed

When OWASA's offices are closed, personnel are on call to respond to service interruptions, leaks in OWASA pipes, wastewater overflows, etc.

Customers are welcome to call OWASA at 919-968-4421 at any time. OWASA personnel at the Jones Ferry Road Water Treatment Plant are on-duty at all times and they receive calls for OWASA after normal business hours.

Account information and payment options

Customers may get account information or make online bill payments at any time through the Manage My Account link on the OWASA website, www.owasa.org. Most major credit cards are accepted.

Customers may also get information about account balances, payment due dates, etc. by calling OWASA's 24-hour Customer Service line, 919-537-4343. To get account information through this line, use the 14-digit account number from your OWASA bill.

Customers may leave bill payments in the box at the driveway in front of the OWASA Administration Building at 400 Jones Ferry Road, Carrboro. The Administration Building is just west of the Jones Ferry Road Water Treatment Plant. Customers are asked to include their account numbers on checks.

For more information: