OWASA’s Administrative Office will open at 11:00 a.m. on Thursday, January 4, 2018 due to inclement weather
OWASA’s offices at 400 Jones Ferry Road, Carrboro, will open at 11:00 a.m. Thursday, January 4, 2018 due to inclement weather.
Contacting OWASA for assistance when offices are closed
Employees will be available to respond to emergencies such as service interruptions. Customers are welcome to call OWASA at any time at 919-968-4421 to report a service interruption, leak in an OWASA water pipe or wastewater overflow.
Access to account information, bill payment options
Customers may get account information or make on-line bill payments at any time through Manage My Account, on the OWASA website, www.owasa.org. VISA®, MasterCard® and Discover® are accepted. Customers may also use the new pay by text option for bill payments. To register, please go to Manage My Account.
Information about account balances, payment due dates, etc. is available by calling OWASA’s 24-hour Customer Service line, 919-537-4343. To get information through this line, please use the 14-digit account number on the OWASA bill.
Customers may leave bill payments in the night drop box at the driveway in front of the OWASA Administration Building at 400 Jones Ferry Road, Carrboro. Customers are asked to include their account numbers on checks.
Protecting pipes in freezing weather
OWASA encourages customers to protect water pipes from freezing. For more information, please click here or go to www.owasa.org, click on pipe protection under Latest News.
For more information: www.owasa.org or email@example.com