Replacing water line on part of Lake Ellen Drive

Our contractor anticipates starting work in the beginning of October and the work will likely be complete this December.      

The work will also include repair of the stream bank upstream of the bridge.  During the project, there will be heavy construction activities and occasionally the bridge crossing will be reduced to a single lane. 


Timing: Our project will likely be complete in the winter of 2017-2018. However, weather and other conditions may affect our contractor’s progress.

How the work may affect customers in the area 

  • When a pipe is installed directly in front of a driveway, access will be temporarily interrupted. However, our contractor will notify affected residents 1 to 2 days in advance. 
  • OWASA will need to temporarily interrupt water service when we connect the new pipes to our meters and to existing water lines. Our contractor will notify customers 1 to 2 days before interrupting service. 
  • If there are unplanned interruptions of utility services, we will work with the utilities involved to restore service as soon as possible.
  • There will be noise and mud, but our contractor will comply with the Town’s noise ordinance. The contractor’s likely work hours will normally be 7 AM to 6 PM on weekdays.  Lane closures, when necessary, will occur from 9 AM to 4 PM.  
  • Our drinking water may be discolored or have air bubbles (which make water look milky) during our work. If this happens, please run cold water in a bathtub, etc. for 5 to 10 minutes. If this does not clear up the water, please call us at 919-968-4421 (24 hour number).

How to handle the normal expansion or increased pressure of water when it is heated in a plumbing system

In water line replacement projects, we add devices to prevent water from flowing backward from private plumbing through our meter and into our public water system. These devices are needed to help protect the public water supply from potential contamination. When water cannot flow back through our meter, pressure in your water pipes may increase due to the normal operation of a water heater. When heated, water will expand or its pressure will increase if the water has no room to expand. For more information about devices to handle the expansion of water when heated, please click here.

OWASA does not require you to install a device to handle thermal expansion of water, but we want you to be aware of the potential need for one. We recommend getting advice from a plumber about whether to install such a device.

E-mail addresses requested: To get information to you quickly, we request and strongly recommend that you share your e-mail address with us for future notices. Please go to to get on our distribution list. 

Comments or questions? Please feel free to contact  Simon Lobdell, P.E., Project Manager,  at 919-537-4247 or whenever you have any questions or comments. If you have renters at your property/ies near our project, please ask them to contact us if they have questions or comments or wish to be on our distribution list for future updates. 

We ask for and we thank you for your understanding and patience during our work to maintain reliable water service in future years.