In case of a water or wastewater emergency, such as unexpected loss of service, a leak in an OWASA pipe, shut-off service during plumbing repair, sewage overflow or a backup:

During Normal Business Hours

Monday – Friday
8 a.m. – 5 p.m.
(919) 968-4421

After Business Hours

Please call (919) 968-4421 and follow
the directions in our recorded message.

For emergencies such as a crime or fire, or to request an ambulance, dial 9 1 1 .