Communications

Connecting with you is part of OWASA’s commitment to stewardship of the Carrboro-Chapel Hill community.

Katie Hall

Public Information Officer

919-537-4236
Brianna Carter

Communications Specialist

919-537-4277
Mary Tiger

Director of Administration

919-537-4241
Customer Service

Feel free to contact us any time with questions,requests and comments. Your feedback is invaluable -- it helps us continuously improve our service.

(919) 537-4343customerinquiries@owasa.org
Call Before You Dig
811
After Business Hours
(919) 968-4421
Angie Smith

Billing Supervisor

(919) 537-4263
Denise Battle

Customer Service Manager

(919) 537-4293
Mary Tiger

Director of Administration

919-537-4241
Water Distribution & Wastewater Collection

Contact us about needed repairs to drinking water or wastewater pipes, easements and other inquiries related to operations and maintenance.

Nick Rogers

Assistant Manager, Distribution & Collection Systems

(919) 537-4269
Jesse DuClau

Manager, Distribution & Collection Systems

(919) 537-4280
Engineering & Planning

Contact us for information about our Capital Improvements Program, long-range infrastructure plans, third-party projects, OWASA standards & specs, construction fees and other development information.

Capital Projects
Allison Spinelli

Engineering Manager - Capital Projects

(919) 537-4229
Rick O’Hara

Engineering Technician

(919) 537-4243
Fees, Permits and Information for Engineers, Technicians and Inspectors
Joe Leo

Engineering Technician

(919) 537-4242
Plan Review
Nick Parker

Engineering Associate

(919) 537-4201
OWASA Standards & Specifications
Darren Berger

Engineering Associate

(919) 537-4240
Long-Range & Regional Planning and Watershed Protection
Ruth Rouse

Planning & Development Manager

(919) 537-4214
Third-Party Development Projects
Jessica Godreau

Engineering Manager – Development Services

(919) 537-4244
Vishnu Gangadharan

Director of Engineering and Planning

(919) 537-4248
Human Resources

Get in touch with us for job openings, safety policies and more.

Steve Naylor

Safety Manager

(919) 537-4297
Kelly Belcher

PHR, SHRM-CP, Human Resources Generalist

(919) 537-4237
Stephanie Glasgow

MESH, MPM, PHR, SHRM-CP, Director of Human Resources & Safety

(919) 537-4223
Finance

For inquiries on billing and servicing customers, purchasing, contracting bids and the overall management of OWASA’s fiscal affairs, contact us at any time.

For bids, surplus property disposal and other purchasing matters:
Kelly Satterfield

Finance & Procurement Manager

(919) 537-4238
Stephen Winters

CPA, Director of Finance & Customer Service

(919) 537-4230
Treatment Plants & Laboratories

Contact our facilities directly to learn more about our treatment processes.

Ronnie Weed

Wastewater Treatment Plant Laboratory Supervisor

(919) 537-4206
Mason Farm Rd. Wastewater Treatment Plant
Wil Lawson

Wastewater Treatment Plant and Biosolids Recycling Manager

(919) 537-4351
Chris Gibbons

Water Treatment Plant Laboratory Supervisor

(919) 537-4209
Jones Ferry Road Water Treatment Plant
Monica Dodson

Water Supply and Treatment Manager

(919) 537-4205
Operations
Mary Darr

PE, General Manager of Operations

(919) 537-4246
Lake Recreation

To learn more about recreation at OWASA reservoirs, special events and possible closures, touch base with either lake’s offices.

University Lake
Justin Blankinship

Lake Warden

(919) 942-8007
Cane Creek Reservoir
Johnny Riley

Reservoir and Land Resources Supervisor

(919) 942-5790
Executive Director

The Office of the Executive Director provides overall direction and support for staff and assists the Board of Directors as required. The Board appoints our executive director.

For OWASA records, including Board of Directors meetings, minutes and policies:
Andrea Orbich

Executive Assistant/Clerk to the Board

(919) 537-4217
Todd Taylor

PE, Executive Director

(919) 537-4216