Strategic Initiatives (Communications/Sustainability) | |||||
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Customer Service | Feel free to contact us any time with questions,requests and comments. Your feedback is invaluable -- it helps us continuously improve our service. | ||||
(919) 537-4343 | customerinquiries@owasa.org | ||||
Denise BattleCustomer Service Manager | (919) 537-4293 | ||||
Angie SmithBilling Supervisor | (919) 537-4263 | ||||
After Business Hours | (919) 968-4421 | ||||
Call Before You Dig | 811 | ||||
Communications | Connecting with you is part of OWASA’s commitment to stewardship of the Carrboro-Chapel Hill community. | ||||
Blake HodgeCommunications Specialist | (919) 537-4236 | ||||
Sustainability | As one of our core values, sustainability factors into all facets of OWASA’s operations. Get in touch with us to learn more about water conservation and our efforts to improve our impact on the environment and society. | ||||
Mary TigerStrategic Initiatives Manager | (919) 537-4241 | ||||
Water Distribution & Wastewater Collection | Contact us about needed repairs to drinking water or wastewater pipes, easements and other inquiries related to operations and maintenance. | ||||
Jesse DuClauManager, Distribution & Collection Systems | (919) 537-4280 | ||||
Nick RogersAssistant Manager, Distribution & Collection Systems | (919) 537-4269 | ||||
Engineering & Planning | Contact us for information about our Capital Improvements Program, long-range infrastructure plans, third-party projects, OWASA standards & specs, construction fees and other development information. | ||||
Major OWASA Projects | |||||
Vishnu GangadharanCapital Improvements Program Manager | (919) 537-4248 | ||||
Third-Party Development Projects | |||||
Jessica GodreauSystems Development Manager | (919) 537-4244 | ||||
Long-Range & Regional Planning and Watershed Protection | |||||
Ruth RousePlanning & Development Manager | (919) 537-4214 | ||||
OWASA Standards & Specifications | |||||
Darren BergerEngineering Associate | (919) 537-4240 | ||||
Plan Review | |||||
Nick ParkerEngineering Associate | (919) 537-4201 | ||||
Fees, Permits and Information for Engineers, Technicians and Inspectors | |||||
Joe LeoEngineering Technician | (919) 537-4242 | ||||
Human Resources | Get in touch with us for job openings, safety policies and more. | ||||
Stephanie GlasgowMESH, MPM, PHR, SHRM-CP, Director of Human Resources & Safety | (919) 537-4223 | ||||
Kelly BelcherPHR, SHRM-CP, Human Resources Generalist | (919) 537-4237 | ||||
Tyrus JohnsonSafety & Risk Manager | (919) 537-4297 | ||||
Finance | For inquiries on billing and servicing customers, purchasing, contracting bids and the overall management of OWASA’s fiscal affairs, contact us at any time. | ||||
Stephen WintersCPA, Director of Finance & Customer Service | (919) 537-4230 | ||||
For bids, surplus property disposal and other purchasing matters: | |||||
Kelly SatterfieldFinance & Procurement Manager | (919) 537-4238 | ||||
Treatment Plants & Laboratories | Contact our facilities directly to learn more about our treatment processes. | ||||
Operations | |||||
Mary DarrPE, General Manager of Operations | (919) 537-4246 | ||||
Tiffanie HawleyWater Treatment Operations Supervisor | 919-537-4258 | ||||
Katie HarwellWater Treatment Plant Laboratory Supervisor | (919) 537-4227 | ||||
Mason Farm Rd. Wastewater Treatment Plant | |||||
Monica DodsonWastewater Treatment Plant and Biosolids Recycling Manager | (919) 537-4205 | ||||
Jennifer HunterWastewater Treatment Plant Laboratory Supervisor | (919) 537-4206 | ||||
Lake Recreation | To learn more about recreation at OWASA reservoirs, special events and possible closures, touch base with either lake’s offices. | ||||
Cane Creek Reservoir | |||||
Johnny RileyReservoir and Land Resources Supervisor | (919) 942-5790 | ||||
University Lake | |||||
Justin BlankinshipLake Warden | (919) 942-8007 | ||||
Executive Director | The Office of the Executive Director provides overall direction and support for staff and assists the Board of Directors as required. The Board appoints our executive director. | ||||
Todd TaylorPE, Executive Director | (919) 537-4216 | ||||
For OWASA records, including Board of Directors meetings, minutes and policies: | |||||
Andrea OrbichExecutive Assistant/Clerk to the Board | (919) 537-4217 |