OWASA’s offices at 400 Jones Ferry Road, Carrboro, will be closed on Thursday and Friday, November 25th and 26th for the Thanksgiving holidays. However, OWASA personnel will be on call to respond to service interruptions and other emergency needs at any time.

Customers are welcome to call 968-4421 to report emergency service needs.

Customers may make on-line bill payments at any time through the “Manage My Account” link on the OWASA website homepage,, with a MasterCard or VISA credit card.

Customers may also leave bill payments in the box at the driveway in front of the OWASA Administration Building or in the box next to the front doors of the building. The Administration Building is at 400 Jones Ferry Road, Carrboro (next to our Jones Ferry Road Water Treatment Plant). Customers are asked to include their account numbers on checks.

We wish everyone a safe and pleasant holiday!

For more information:

Ms. Jane Showerman, Customer Service Manager, 537-4293 or